Terms & Conditions

1. Acceptance of Terms

Welcome to Goldenlottoplus ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our sports betting platform, website, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you disagree with any part of these Terms, you may not access or use our Service. Your continued use of the platform constitutes acceptance of any updates or modifications to these Terms.

We operate under Australian law and are licensed to provide betting services to Australian residents. These Terms are governed by Australian federal and state legislation, including the Interactive Gambling Act 2001 (Cth).

2. Eligibility and Account Requirements

2.1 Age and Location Requirements

To use our Service, you must:

• Be at least 18 years of age or the legal age for gambling in your jurisdiction
• Be a legal resident of Australia with valid identification
• Not be located in a jurisdiction where online gambling is prohibited
• Have the legal capacity to enter into binding agreements
• Not be self-excluded from gambling activities

2.2 Account Creation and Verification

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• Identity verification is required before withdrawing funds or accessing certain features
• You may only maintain one account with our Service
• We reserve the right to verify your identity at any time

2.3 Prohibited Users

The following individuals are prohibited from using our Service:

• Persons under 18 years of age
• Individuals residing outside Australia
• Professional athletes, coaches, or officials in sports covered by our betting markets
• Employees of Goldenlottoplus and their immediate family members
• Persons with gambling-related criminal convictions

3. Betting Rules and Regulations

3.1 General Betting Rules

• All bets are subject to these Terms and our specific betting rules
• Minimum and maximum betting limits apply to all wagering activities
• Bets cannot be cancelled, modified, or transferred once placed
• We reserve the right to refuse or limit any bet at our discretion
• Betting odds are subject to change until the bet is confirmed

3.2 Settlement and Payouts

• Winning bets are settled according to official results from recognized governing bodies
• In case of abandoned or postponed events, specific settlement rules apply
• Dead heat rules apply where multiple participants tie for a position
• We reserve the right to withhold payments pending investigation of suspicious betting patterns
• Maximum payout limits may apply to certain bet types

3.3 Responsible Gambling Measures

• Deposit limits can be set and modified through your account settings
• Self-exclusion options are available for customers requiring a break from gambling
• We monitor betting patterns for signs of problem gambling
• Customer support is available for gambling-related concerns
• Links to problem gambling support services are provided throughout our platform

4. Financial Terms

4.1 Deposits and Withdrawals

• Deposits must be made from accounts in your name only
• Minimum deposit amounts apply as specified on our platform
• Withdrawal requests are processed within 24-72 hours
• Identity verification may be required before processing withdrawals
• We reserve the right to request additional documentation for large transactions

4.2 Bonus Terms and Promotions

• Promotional offers are subject to specific terms and conditions
• Wagering requirements apply to most bonus funds
• Bonus abuse or manipulation will result in forfeiture of bonus funds
• Promotional offers are limited to one per customer unless otherwise stated
• We reserve the right to modify or terminate promotions at any time

4.3 Fees and Charges

• Account maintenance is free of charge
• Excessive withdrawal fees may apply for frequent small withdrawals
• Currency conversion fees may apply for non-AUD transactions
• Third-party payment processor fees may be passed on to customers
• Fee schedules are available in your account dashboard

5. Platform Usage and Restrictions

5.1 Acceptable Use

When using our Service, you agree to:

• Use the platform only for personal, non-commercial purposes
• Comply with all applicable laws and regulations
• Respect other users and platform staff
• Report any technical issues or suspicious activities
• Keep your account information current and accurate

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Using automated betting systems, bots, or scripting tools
• Attempting to manipulate odds or exploit technical vulnerabilities
• Sharing account credentials or allowing others to use your account
• Engaging in fraudulent activities or money laundering
• Harassing other users or platform staff
• Reverse engineering or attempting to access restricted areas

5.3 Account Suspension and Termination

• We may suspend or terminate accounts for violation of these Terms
• Suspected fraudulent activity will result in immediate account suspension
• You may close your account at any time by contacting customer support
• Upon termination, all pending bets will be settled according to our rules
• Remaining account balances will be returned after verification

6. Intellectual Property

6.1 Platform Content

• All content on our platform is owned by Goldenlottoplus or our licensors
• Users are granted a limited, non-exclusive license to use the platform
• Reproduction or distribution of platform content is prohibited without consent
• Sports data and odds are provided under license from third-party providers
• User-generated content becomes subject to our content license terms

6.2 Trademarks and Branding

• Goldenlottoplus trademarks and logos are protected intellectual property
• Use of our branding without permission is strictly prohibited
• Third-party trademarks are used under license or fair use provisions
• Domain names and social media handles are protected assets

7. Liability and Disclaimers

7.1 Service Availability

• We strive to maintain 24/7 service availability but cannot guarantee uninterrupted access
• Scheduled maintenance may temporarily affect platform availability
• Technical issues or third-party outages may impact service delivery
• Live betting may be suspended during technical difficulties
• We are not liable for losses due to service interruptions

7.2 Information Accuracy

• We endeavor to provide accurate odds and information but cannot guarantee completeness
• Sports data is sourced from third-party providers and may contain errors
• Users should verify important information independently
• Obvious errors in odds or information will be corrected promptly
• We reserve the right to void bets placed on incorrect information

7.3 Limitation of Liability

• Our liability is limited to the return of stakes where applicable
• We are not liable for indirect, consequential, or punitive damages
• Maximum liability is limited to the amount deposited in your account
• Force majeure events absolve us of liability
• Users participate in betting activities at their own risk

8. Dispute Resolution

8.1 Customer Complaints Process

• All disputes should first be raised with our customer support team
• We aim to resolve complaints within 72 hours of receipt
• Formal complaints must be submitted in writing with supporting evidence
• Independent mediation services are available for unresolved disputes
• You may escalate complaints to relevant gambling authorities

8.2 Governing Law and Jurisdiction

• These Terms are governed by Australian law
• Disputes will be resolved in Australian courts with appropriate jurisdiction
• State gambling regulations may also apply depending on your location
• International arbitration is available for cross-border disputes

9. General Provisions

9.1 Terms Modifications

• We reserve the right to modify these Terms at any time
• Material changes will be communicated via email or platform notifications
• Continued use of the platform constitutes acceptance of modified Terms
• You may close your account if you disagree with Term modifications

9.2 Contact Information

For questions about these Terms or our Service, please contact us: